Privacy Policy

Introduction

Last Updated: May 18, 2025

Educere Learning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tutoring services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in various ways:

Personal Data: Personally identifiable information, such as your name, email address, telephone number, and other information you provide when you contact us through our website forms or register for our services.
Child Data: Information about your child(ren) such as their name, age, school year, academic strengths, and areas for improvement.
Usage Data: Information about how you access and use our website, including your IP address, browser type, and the pages you visit.
Cookies: Our website may use "cookies" to enhance user experience. You can choose to disable cookies through your browser settings.

How We Use Your Information

We may use the information we collect for various purposes:

To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information so that we can improve our services
To tailor educational content to your child's needs
To communicate with you about our services
To monitor the usage of our services

Legal Basis for Processing (EU/UK Users)

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

Contract: Processing necessary for the performance of a contract to which you are a party.
Legitimate Interests: Processing necessary for our legitimate interests, provided those interests aren't overridden by your rights.
Consent: Where you have given consent for specific processing activities.
Legal Obligation: Processing necessary for compliance with legal obligations.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Under data protection laws, you have rights including:

Right to Access: The right to request copies of your personal data.
Right to Rectification: The right to request that we correct inaccurate information about you.
Right to Erasure: The right to request that we delete your personal data in certain circumstances.
Right to Restrict Processing: The right to request that we restrict the processing of your data in certain circumstances.
Right to Data Portability: The right to request that we transfer your data to another organization or directly to you.
Right to Object: The right to object to processing of your personal data in certain circumstances.

If you wish to exercise any of these rights, please contact us at info@educerelearning.co.uk.

Children's Privacy

Our services are primarily directed at parents and guardians of children. We do not knowingly collect personally identifiable information from children under 13 without verifiable parental consent. If you believe we have collected personal information from a child under 13 without appropriate consent, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: info@educerelearning.co.uk
WhatsApp: +44 7405 795320